At Twin Design, accessible from https://twin-design.co.uk, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and store your information.
1. Who We Are
Our website address is: https://twin-design.co.uk.
2. What Information We Collect
a. Information You Provide
-
Contact Form Submissions: When you contact us via our website, we collect your name, email address, and any message you submit.
-
Newsletter Sign-Up: We may collect your name and email to send occasional updates.
b. Automatically Collected Data
-
Cookies: We use cookies to enhance your experience and analyse site usage.
-
Analytics: We use tools like Google Analytics to understand how visitors use our site (e.g., pages visited, time spent, browser type).
3. How We Use Your Information
We use your information to:
-
Respond to your inquiries or project requests.
-
Improve website functionality and user experience.
-
Monitor and analyse usage trends.
-
Send updates or marketing emails (only if you’ve opted in).
4. Legal Basis for Processing (Under GDPR)
We process your data under the following bases:
-
Consent: For newsletter sign-ups and marketing.
-
Legitimate Interests: To respond to inquiries or analyse website traffic.
-
Legal Obligation: If required by law or in connection with legal proceedings.
5. Data Sharing and Disclosure
We do not sell or rent your data. We may share information with:
-
Service Providers: Such as web hosting or email services (under data processing agreements).
-
Legal Authorities: If required to comply with legal obligations.
6. Your Rights (GDPR)
As a data subject, you have rights including:
-
Access to your data
-
Rectification of incorrect data
-
Erasure of your data (“right to be forgotten”)
-
Restriction or objection to processing
-
Data portability
To exercise your rights, contact us.
7. Data Retention
We retain your information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
8. Cookies
You can control and manage cookies in your browser settings.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us
